CQI Training Series: Fall 2021

Are you looking to embark on your first Continuous Quality Improvement (CQI) cycle? Have you used the CQI process before, but would like to be part of a CQI learning community and expand your skills? BGCA’s CQI Training Series is here to help you along your journey, provide useful resources, and answer any questions that you have along the way.

This course series, structured around the CQI phases, combines instructor-led and self-directed sessions to help you and your Club make the most of their time and resources. See course descriptions, registration links and scheduling information below.

Full 2021-2022 Schedule

Did you miss any of these trainings? Check back in for recordings of our sessions.

If you’d prefer to attend the instructor-led trainings live, our CQI team will be running three cycles of this training series throughout the year. Check this page for the next cycle’s training information and registration links.

– Cycle 1: August – November
– Cycle 2: November – March
– Cycle 3: March – June

Step 1: CQI Launch & PQA Introduction

Launching Continuous Quality Improvement (Step 1)

This session is the first step in beginning a CQI process at your Club or Organization. During this two hour, instructor-led workshop, participants will be introduced to BGCA’s CQI Team, available resources, and review strategies and timelines for implementing CQI. We will explore the importance of a team-based approach to quality improvement, and outline tangible next steps and training opportunities to get you started.

Option 1: Wednesday, August 25, 2021: 3 PM – 5 PM EDT

Register for Option 1 Here.

Option 2: Wednesday, September 8, 2021: 11 AM – 1 PM EDT

Register for Option 2 here.

Intro to CQI Course (Step 1.1)

This self-directed, required course introduces your organization’s quality leader and larger staff team to the fundamentals of implimenting a CQI process at your Club.

This course will use a research-tested framework for program improvement to explore, as it relates to your Club or Organization, how to define quality, how to tell what is working and what can be improved, how to determine what is happening at the program level and what are youth experiencing, know what are staff experiencing and discover what is happening at the organization and network level.

Click here to complete the course.

Or, log in to Spillett Leadership University, search “CQI” and select the course called “Continuous Quality Improvement.”

Program Quality Assessment Basics Course (Step 1.2)

The Youth Program Quality Assessment (YPQA) is the first step in improving quality at your Club or Organization. This self-directed course will teach you and your staff how to conduct self-assessments using the YPQA. Participants are required to complete this course themselves, and are encouraged to rquire it for all staff who will be participating in your Club’s CQI process.

This curriculum walks the user through the Youth Program Quality Assessment tool, item-by-item, and provides observational note-taking practice. Participants learn to “fit and score” items in the tool using anecdotal evidence. Participants also learn how to participate in program self-assessment.

Or, log in to Spillett Leadership University, search “PQA” and select the “PQA Basics” course.
NEW: Live Virtual Instructor-led PQA Basics
This virtual, instructor-led training will prepare you to conduct quality self assessments using the Youth Program Quality Assessment at your Club.
The course takes place over two, 3-hour sessions:

Session 1: 10/20/2021, 10 AM – 1 PM EDT

Session 2: 10/21/2021, 10 AM – 1 PM EDT

Participants are required to attend both sessions of this series.

Register here for this engaging opportunity!

 

BONUS: Scores Reporter Tutorial

Watch this video for an overview of your Club’s Scores Reporter account. Learn how to navigate the software, input YPQAs and how to manage and export your Club’s  YPQA data.

Don’t have a Scores Reporter account yet? Click here to get one for free!

 

(video coming soon)

 

Step 2: Team Based Planning

Preparing for Team Based Planning (Step 2)

In this session, participants will review the importance and best-practices of having planning conversations with their staff team. Facilitators will review the M3 Team Based Planning tool, and explore best-practices in preparing data for team conversations and help to prepare Clubs for creating robust, actionionable improvement plans.

Option 1: Wednesday, October 20, 2021: 3 PM – 5 PM EDT

Register for Option 1 here.

Option 2: Thursday, October 28, 2021: 11 AM – 1 PM EDT

Register for Option 2 here.

 

Team Based Planning Meeting (Step 2.1)

In this self-directed section, Clubs will complete the “Plan” phase by leading their staff teams through a planning with data process, using the M3 Team Based Planning Tool found on the CQI Toolkit.

PDF

Team Based Planning User Guide

DOWNLOAD

 

BONUS: Scores Reporter Tutorial

Watch this video for an overview for managing program improvement plans, or goal forms, for their Club(s). You will learn how to input program improvement plans (goal forms), pull reports to review plans and how to update your plans as you work through your improvement process.

(video coming soon)

Step 3: Improving Program Quality

Strategies for Program Quality Improvement (Step 3)

During this instructor-led session, participants will review the program improvement plans that were completed during their Team Based Planning process and determine practical steps to help move their team to success. Facilitators will introduce best-practices in managing and tracking improvements, explore staff coaching techniques to foster development and learn about professional development opportunities to improve their Club’s programming and staff practice.

Option 1: Wednesday, November 10, 2021: 11 AM – 1 PM EST

Register for Option 1 here.

Option 2: Tuesday, November 16, 2021: 3 PM – 5 PM EST

Register for Option 2 here.

Advanced CQI / YPQA Courses

External Assessor Reliability Training (EART) for the YPQA

The External Assessor Reliability Training, or EART, is an advanced 2 day course on the Youth Program Quality Assessment. This deep-dive into the tool provides staff who are already familiar with the YPQA an opportunity to sharpen their observational note taking skills and understanding of each item in the tool. The course culminates in a scored video “reliability check.” Participants who successfully achieve acceptable levels of reliability (80% at the item level) become “Endorsed Assessors” and can collect research quality data. External Assessors of the YPQA can conduct YPQAs internally at their own Club or organization or at any other Boys & Girls Club.

Please Note: Participants are required to attend all four sessions in full to qualify for certification.

Full: October 8 – 15, 2021 Live Virtual EART

Day 1: Intro Webinar
(10/8/21, 11 AM – 12 PM EDT)

Day 2: EART Pt. 1
(10/12/21, 11AM-2PM EDT)

Day 3: EART Pt. 2
(10/13/21, 11AM-2PM EDT)

Day 4: Debrief / Reflection
(10/15/21, 11AM-1PM EDT)

This session is currently full, please contact Rachel Keener at RKeener@bgca.org to be added to the wait list.

 

Open: October 20 – 28 Live Virtual EART

Day 1: Intro Webinar
(10/20/21, 1 PM – 2 PM EDT)

Day 2: EART Pt. 1
(10/25/21, 2 PM – 5 PM EDT)

Day 3: EART Pt. 2
(10/26/21, 2 PM – 5 PM EDT)

Day 4: Debrief / Reflection
(10/28/21, 2 PM – 4 PM EDT)

Oct 20-28 EART

 

YPQA Training Interest Form

Not seeing what you’re looking for? Would you like to get priority access when training opportunities become available?

If you have interest in an External Assessor or Program Quality Assessment Basics training, get on a wait list and be the first to find out about upcoming opportunities by filling out our YPQA Training Interest Form.

YPQA Training Interest Form

Did you miss any of these trainings? Check back in for recordings of our sessions. If you'd prefer to attend the instructor-led trainings live, our CQI team will be running three cycles of this training series throughout the year. Check this page for the next cycle's training information and registration links. - Cycle 1: August - November - Cycle 2: November - March - Cycle 3: March - June All participating Clubs will recieve an invitation to our culminating celebration and reflection event, hosted in June of 2022.