Program Quality & CQI Training Series
Are you looking to embark on your first Continuous Quality Improvement (CQI) cycle? Have you used the CQI process before, but would like to be part of a CQI learning community and expand your skills? BGCA’s CQI Training Series is here to help you along your journey, provide useful resources, and answer any questions that you have along the way.
This course series, structured around the CQI phases, combines instructor-led and self-directed sessions to help you and your Club make the most of their time and resources. See course descriptions, registration links and scheduling information below.
Click below to download a PDF version of this training calendar. Note that some sessions may be changed or cancelled, all current dates will be listed below.
Introduction to CQI Workshops
Introduction to Continuous Quality Improvement, Live-Virtual Workshop
This session is the first step in beginning a CQI process at your Club or Organization. During this two-hour, instructor-led workshop, participants will be introduced to BGCA’s CQI Team, available resources, and review strategies and timelines for implementing CQI. We will explore the importance of a team-based approach to quality improvement and outline tangible next steps and training opportunities to get you started.
Training Capacity: 50 Participants
Dates & Times
(Click to Register)
- Tuesday January 9: 10 AM – 12 PM ET/ 7 AM – 9 AM PT
- Wednesday March 20: 1 – 3 PM ET/ 11 AM – 1 PM PT
- Thursday May 2: 10 AM – 12 PM ET/ 7 AM – 9 AM PT
Intro to CQI, Self-Directed Course Option
This self-directed course introduces your organization’s quality leader and larger staff team to the fundamentals of implementing a CQI process at your Club.
This course will use a research-tested framework for improvement to explore:
• How to define quality for your program, site or organization.
• How to identify strengths and improvement areas.
• Tools for assessing the quality of youth-facing programs.
• How to identify what youth and staff are experiencing.
• Discover systems, structures, and supports to connect with leaders in CQI.
Click here to complete the course.
Or, log in to Spillett Leadership University, search “CQI” and select the course called “Continuous Quality Improvement.”
Introduction to Team Based Planning for CQI, Live-Virtual Workshop
In this session, participants will explore strategies to gaining buy-in and creating an impactful CQI process. Facilitators will discuss the importance of using a team-based approach to planning conversations and will review the M3 Team Based Planning tool. Participants will learn user-friendly days to prepare their data and tools for storing and tracking improvement plans.
Training Capacity: 50 Participants
Dates & Times
(Click to Register)
Intro to Team-Based Planning, Self-Directed Option
A recording of the information found in this session can be found on the “Plan” page of the CQI Toolkit. If you are unable to attend the live, instructor-led version or need the information before the next training is offered,
Youth Program Quality Assessment (YPQA) Workshops & Certifications
Program Quality Assessment Basics (PQA Basics), Live-Virtual Workshop
The Youth Program Quality Assessment (YPQA) is the first step in improving program quality at your Club. This virtual, instructor-led workshop will prepare you to conduct quality self-assessments using the YPQA. This course is encouraged for all staff who will be using the YPQA, especially for site directors, managers and administrators who will be organizing a CQI process using the YPQA.
This live, virtual workshop takes place over two consecutive days, split between two, three-hour sessions. Both sessions are required for completion.
Training Capacity: 25 Participants
Dates & Times
(Click to Register)
LVI PQA Basics January 10 & 11
Day 1: Wednesday January 10: 10 AM – 1 PM ET/ 7 AM – 10 AM PT
Day 2: Thursday January 11: 10 AM – 1 PM ET/ 7 AM – 10 AM PT
Day 1: Monday April 1: 1 PM – 4 PM ET/ 10 AM – 1 PM PT
Day 2: Tuesday April 2: 1 PM – 4 PM ET/ 10 AM – 1 PM PT
PQA Basics Self-Directed Course Option
The Youth Program Quality Assessment (YPQA) is the first step in improving quality at your Club or Organization. This self-directed course will teach you and your staff how to conduct self-assessments using the YPQA. CQI process leaders and managers are encouraged to complete the live, virtual PQA basics options above. This course is best suited for youth development professionals or other staff who will be participating in, but not managing, a Club’s CQI efforts.
This curriculum walks the user through the Youth Program Quality Assessment tool, item-by-item, and provides observational note-taking practice. Participants learn to “fit and score” items in the tool using anecdotal evidence. Participants also learn how to participate in program self-assessment.
Click here to access PQA Basics on Spillett Leadership University
Or, log in to Spillett Leadership University, search “PQA” and select the “PQA Basics” course.
External Assessor Reliability Training (EART) for the YPQA, Live-Virtual Workshop
The External Assessor Reliability Training, or EART, is an advanced four session course on the Youth Program Quality Assessment. This deep-dive into the tool provides staff who are already familiar with the YPQA an opportunity to sharpen their observational note taking skills and understanding of each item in the tool. The course culminates in a scored video “reliability check.” Participants who successfully achieve acceptable levels of reliability (80% at the item level) become “Endorsed Assessors” and can collect research quality data. External Assessors of the YPQA can conduct YPQAs internally at their own Club or organization or at any other Boys & Girls Club.
Please Note: Participants are required to attend all four sessions in full to qualify for certification.
Dates & Times
(Click to Register)
- Session 1: Wed Feb 21: 1 PM – 2 PM ET/ 10 AM – 11 AM PT
- Session 2: Mon Feb 26: 1 PM – 4 PM ET/ 10 AM – 1 PM PT
- Session 3: Tues Feb 27: 1 PM – 4 PM ET/ 10 AM – 1 PM PT
- Session 4: Thurs Feb 29: 1 PM – 3 PM ET/ 10 AM – 12 PM PT
- Session 1: Thurs June 20: 10 AM – 11 AM ET/ 7 AM –8 AM PT
- Session 2: Mon June 24: 10 AM – 1 PM ET/ 7 AM – 10 AM PT
- Session 3: Tues June 25: 10 AM – 1 PM ET/ 7 AM – 10 AM PT
- Session 4: Thurs June 26: 10 AM – 12 PM ET/ 7 AM – 11 AM PT