CQI Training Series

Are you looking to embark on your first Continuous Quality Improvement (CQI) cycle? Have you used the CQI process before, but would like to be part of a CQI learning community and expand your skills? BGCA’s CQI Training Series is here to help you along your journey, provide useful resources, and answer any questions that you have along the way.

This course series, structured around the CQI phases, combines instructor-led and self-directed sessions to help you and your Club make the most of their time and resources. See course descriptions, registration links and scheduling information below.

Click below to download a PDF version of this training calendar.

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CQI / YPQA Workshops 2022

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Introduction to CQI Workshops

Introduction to Continuous Quality Improvement, Live-Virtual Workshop

This session is the first step in beginning a CQI process at your Club or Organization. During this two-hour, instructor-led workshop, participants will be introduced to BGCA’s CQI Team, available resources, and review strategies and timelines for implementing CQI. We will explore the importance of a team-based approach to quality improvement and outline tangible next steps and training opportunities to get you started.

Training Capacity: 50 Participants

Dates & Times

(Click to Register)

LVI Intro to CQI: August 30, 2022. 10 AM – Noon ET

LVI Intro to CQI: September 6, 2022, 3 PM – 5 PM ET

 

Intro to CQI, Self-Directed Course Option

This self-directed course introduces your organization’s quality leader and larger staff team to the fundamentals of implementing a CQI process at your Club.
This course will use a research-tested framework for improvement to explore:
• How to define quality for your program, site or organization.
• How to identify strengths and improvement areas.
• Tools for assessing the quality of youth-facing programs.
• How to identify what youth and staff are experiencing.
• Discover systems, structures, and supports to connect with leaders in CQI.

Click here to complete the course.

Or, log in to Spillett Leadership University, search “CQI” and select the course called “Continuous Quality Improvement.”

Introduction to Team Based Planning for CQI, Live-Virtual Workshop

In this session, participants will explore strategies to gaining buy-in and creating an impactful CQI process. Facilitators will discuss the importance of using a team-based approach to planning conversations and will review the M3 Team Based Planning tool. Participants will learn user-friendly days to prepare their data and tools for storing and tracking improvement plans.

Training Capacity: 50 Participants

Dates & Times

(Click to Register)

LVI Intro to Team Based Planning, September 22, 2022, 3 PM – 5 PM ET

LVI Intro to Team Based Planning, October 20, 2022, 10 AM – Noon ET

Intro to Team-Based Planning, Self-Directed Option

A recording of the information found in this session can be found on the “Plan” page of the CQI Toolkit. If you are unable to attend the live, instructor-led version or need the information before the next training is offered,

Click here to navigate to the training.

Youth Program Quality Assessment (YPQA) Workshops & Certifications

Program Quality Assessment Basics (PQA Basics), Live-Virtual Workshop

The Youth Program Quality Assessment (YPQA) is the first step in improving program quality at your Club. This virtual, instructor-led workshop will prepare you to conduct quality self-assessments using the YPQA. This course is encouraged for all staff who will be using the YPQA, especially for site directors, managers and administrators who will be organizing a CQI process using the YPQA.

This live, virtual workshop takes place over two consecutive days, split between two, three-hour sessions. Both sessions are required for completion.

Training Capacity: 25 Participants

Dates & Times

(Click to Register)

PQA Basics Self-Directed Course Option

The Youth Program Quality Assessment (YPQA) is the first step in improving quality at your Club or Organization. This self-directed course will teach you and your staff how to conduct self-assessments using the YPQA. CQI process leaders and managers are encouraged to complete the live, virtual PQA basics options above. This course is best suited for youth development professionals or other staff who will be participating in, but not managing, a Club’s CQI efforts.

This curriculum walks the user through the Youth Program Quality Assessment tool, item-by-item, and provides observational note-taking practice. Participants learn to “fit and score” items in the tool using anecdotal evidence. Participants also learn how to participate in program self-assessment.

Click here to access PQA Basics on Spillett Leadership University

Or, log in to Spillett Leadership University, search “PQA” and select the “PQA Basics” course.

External Assessor Reliability Traiing (EART) for the YPQA, Live-Virtual Workshop

The External Assessor Reliability Training, or EART, is an advanced 2 day course on the Youth Program Quality Assessment. This deep-dive into the tool provides staff who are already familiar with the YPQA an opportunity to sharpen their observational note taking skills and understanding of each item in the tool. The course culminates in a scored video “reliability check.” Participants who successfully achieve acceptable levels of reliability (80% at the item level) become “Endorsed Assessors” and can collect research quality data. External Assessors of the YPQA can conduct YPQAs internally at their own Club or organization or at any other Boys & Girls Club.

Please Note: Participants are required to attend all four sessions in full to qualify for certification.

Dates & Times

(Click to Register)

  • LVI EART April 20 – 28
    Intro Call: 4/20/22, 1 PM – 2 PM ET
    Day 1: 4/25/22, 1 PM – 2 PM ET
    Day 2: 4/26/22, 1 PM – 4 PM ET
    Debrief Call: 4/28/22, 1 PM – 3 PM ET
  • LVI EART May 11 – 19
    Intro Call: 5/11/22, 10 AM – 11 AM ET
    Day 1: 5/16/22, 10 AM – 1 PM ET
    Day 2: 5/17/22, 10 AM – 1 PM ET
    Debrief Call: 5/19/22, 10 AM – Noon ET
  • LVI EART June 1 – 9
    Intro Call: 6/1/22, 1 PM – 2 PM ET
    Day 1: 6/6/22, 1 PM – 4 PM ET
    Day 2: 6/7/22, 1 PM – 4 PM ET
    Debrief Call: 6/9/22, 1 PM – 3 PM ET
  • LVI EART June 22 – 30
    Intro Call: 6/22/22, 10 AM – 11 AM ET
    Day 1: 6/27/22, 10 AM – 1 PM ET
    Day 2: 6/28/22, 10 AM – 1 PM ET
    Debrief Call: 6/30/22, 10 AM – Noon ET
  • LVI EART October 5 – 13
    Intro Call: 10/5/22, 10 AM – 11 AM ET
    Day 1: 10/10/22, 10 AM – 1 PM ET
    Day 2: 10/11/22, 10 AM – 1 PM ET
    Debrief Call: 10/13/22, 10 AM – Noon ET
  • LVI EART October 19 – 27
    Intro Call: 10/19/22, 1 PM – 2 PM ET
    Day 1: 10/24/22, 1 PM – 4 PM ET
    Day 2: 10/25/22, 1 PM – 4 PM ET
    Debrief Call: 10/27/22, 1 PM – 3 PM ET
  • LVI EART November 9 – 17
    Intro Call: 11/9/22, 1 PM – 2 PM ET
    Day 1: 11/14/22, 1 PM – 4 PM ET
    Day 2: 11/15/22, 1 PM – 4 PM ET
    Debrief Call: 11/17/22, 1 PM – 3 PM ET

Scores Reporter Tutorials

Tutorial 1: Intro to Scores Reporter & Submitting a Youth Program Quality Assessment

This tutorial covers the following topics:

  • Navigating to the Scores Reporter website.
  • Logging into Scores Reporter.
  • Resetting a forgotten password.
  • Entering a Program Quality Assessment (PQA).
  • Finding and editing an unsubmitted PQA.
Scores Reporter Tutorial #1