Improve
Now that you’ve created an improvement plan, it’s time to implement it with your staff. The information in this section provides information on trainings to enhance your staff practice. It also provides insight to help you track your plan and celebrate wins.
Staff Coaching
Coaching is a form of professional development that can be used to support staff as they implement youth development best practices. Use the Practice-based Coaching document to learn more about this approach. Then use the Powerful Questions document to guide your coaching conversations with your team. Use the Active Listening document for tips on how to practice active listening during your conversations.
Staff Meeting
Staff meetings are an essential, it provides consistent opportunities to meet with your team and check in on improvement plan goals. As you plan each meeting, use the Staff Meeting Template to make sure each meeting has a clear objective and provides your team with the opportunity to review goals, identify action steps, and reflect.
Pulse Checks
This guide explains how to collect real-time feedback about your Club Experience. It shows you how to conduct quick, easy and inexpensive pulse checks.
We suggest using polls to gather feedback from youth. A poll is a great way to immediately and anonymously learn specific aspects of your members’ Club Experience. Exit polls ask a single “Question of the Day,” which members can answer as they transition out of an area or exit the Club. Interactive polls allow you to ask questions via smartphones or tablets, then discuss results.
Youth Development Training
As you consider your improvement plan goals you will want to identify training and resources needed to support your staff in meeting these goals. The School of Youth Development 2020 Catalog of Learning outlines a variety of training. Training are available as Instructor-Led, Distance Learning, and Learning modules. Use the catalog to select the training that aligns with your improvement plan goals.
Youth Work Methods Trainings are available on SLU. Each training is aligned to specific scales and domains on the YPQA. Use the Distance Learning Descriptions document to find trainings that align to your program improvement goals.
Trainer Dashboard
Now that you have identified the training you need it’s time to request trainers. If your organization doesn’t currently have a National Trainer Tier 1 or 2 or a Methods Trainer, please use the trainer dashboard to identify local trainers to support your training efforts. Go to Spillett Leadership University, select the ILT tab, and go to Manage Events & Sessions. Select the trainer dashboard from the prompt at the top of the screen.
If you are currently logged into SLU you can use the link below to go straight to the dashboard.
Trainer DashboardVirtual Training Calendar
Boys & Girls Clubs of America offers a variety of Virtual Instructor-led youth development training. To browse and register for upcoming training events visit the program training calendar.
Professional Development Plan
CQI Training Series
Interested in improving your Club’s CQI system? Join our CQI Training series!
Check out our CQI Training Series!
Our training series is designed to help Clubs move through CQI from launch to celebration, based on best-practice timelines for quality improvement. Click the CQI Training Series page to view training descriptions and upcoming opportunities.