Recommendation

If you aren’t using an observational assessment tool, we recommend using the research-validated Youth Program Quality Assessment, which is included in this toolkit.

Club-developed observation tools are a good start; however, we recommend using the research-validated Youth Program Quality Assessment, which is included in this toolkit.

If you are using a research-validated tool stick with it. Many of the resources in this toolkit can work with most tools.

Recommendation

Collecting member experience data is essential and NYOI is a great way to do thar. Work with your leadership team to get your Club signed up to participate in the NYOI Member Survey: measurement@bgca.org.

Your Club participates in NYOI, great start. Work with your team to develop a plan to increase the number of eligible youth (youth 9 years old and up) participating in the survey.

You have 100% of eligible youth (youth 9 years old and up) participating in NYOI, great, keep up the good work. This data will provide insight into the youth experience at your Club.

Recommendation

Sounds like you aren’t formally tracking attendance and participation data, we recommend emailing BGCA’s MyClubHub team for more information on our centralized membership management system.

You are currently capturing daily attendance, great start. We suggest sitting down with your team to develop a plan for gathering program specific information as well.

Great, keep it up. This data will provide insight on youth attendance trends.

Recommendation

Creating improvement plans based on data is an essential step in Continuous Quality Improvement. This toolkit includes the comprehensive “Data Driven Planning” training and additional resources to help your Club analyze multiple data sets.

You are analyzing your Clubs data, which is a good start. This toolkit includes the comprehensive “Data Driven Planning” training and additional resources to help your Club analyze multiple data sets.

Great, your Club incorporates data analysis at all staffing levels. This toolkit includes the comprehensive “Data Driven Planning” training and additional resources to help your Club analyze multiple data sets.

Recommendation

Seems like creating improvement plans may not be something you currently do. We recommend you gather you’re your Club staff and prioritize creating improvement plans based on data. This toolkit includes resources such a variety of improvement plan templates to help you develop improvement goals that are specific, measurable, achievable, realistic and time-bound (SMART). The toolkit also includes access to an online platform which will allow you to track progress on your improvement plans.

You are using Club data to plan, that’s a great start. We recommend including your frontline staff in this process. This toolkit will walk you through the steps for creating an improvement plan. You’ll also find templates to help you develop improvement goals that are specific, measurable, achievable, realistic and time-bound (SMART). The toolkit also includes access to an online platform which will allow you to track progress on your improvement plans.

Your team is already using data to plan. Way to go! This toolkit will walk you through the steps for creating an improvement plan. You’ll also find templates to help you develop improvement goals that are specific, measurable, achievable, realistic and time-bound (SMART). The toolkit also includes access to an online platform which will allow you to track progress on your improvement plans.

Recommendation

Training is essential for CQI. It helps address gaps in knowledge and skills necessary to implement improvement plans. We recommend you schedule a meeting with your supervisor and other decision makers at your organization to discuss and develop a budget and other adjustments to make training a priority.

You’ve already set aside opportunities to train staff. That's a good start. Professional development is essential to CQI. Speak with your leadership team about developing a budget to provide training to staff at all levels consistently throughout the year. This toolkit will provide trainings designed to support improvement plan goals.

Sounds like training and professional development are already part of your culture. This toolkit will provide additional trainings designed to support improvement plan goals.

Recommendation

Planning is essential for CQI. If your staff do not have paid planning time, schedule a meeting with your supervisor and other decision makers at your organization to discuss a budget to compensate all levels of Club staff for consistent planning time.

You already have planning opportunities, which is a good start. Schedule a meeting with your leadership team to discuss a budget to compensate all levels of Club staff for consistent planning time.

Congratulations, you provide consistent planning time for your staff. Keep it up! Encourage your staff to incorporate improvement plan goals in program plans.

Recommendation

Staff meetings are essential to CQI. They provide opportunities to share knowledge and practice skills. Schedule a meeting with your supervisor and other decision makers at your organization to discuss a budget to compensate Club professionals, including frontline staff, for consistent staff meetings at least twice per month.

You already provide consistent, compensated staff meetings for your team. This toolkit includes resources such as staff meeting templates to enhance those meetings with CQI activities.

Great, you have consistent staff meetings that incorporate CQI discussions. This toolkit includes resources such as staff meeting templates to enhance those meetings with CQI activities.

Recommendation

Coaching meeting are essential to CQI as they allow you to work with your staff to teach and reinforce skills. Schedule a meeting with your supervisor and other decision makers at your organization to discuss how you can include both team and individual coaching opportunities. This toolkit includes resources such as coaching questions to help you lead one-on-one coaching meetings. You’ll also find templates to help you incorporate team coaching into your staff meetings.

You currently coach your staff either as a group or individually. Take a moment and develop a plan to incorporate both one-on-one and team coaching into your regular schedule. This toolkit includes resources such as coaching questions to help you lead one-on-one coaching meetings. You’ll also find templates to help you incorporate team coaching into your staff meetings.

You currently engage staff in coaching. This toolkit includes resources such as coaching questions to help you lead one-on-one coaching meetings. You’ll also find templates to help you incorporate team coaching into your staff meetings.